A family member, who had previously used Colin Lamb’s services, recommended him to us as a mortgage broker earlier this year. At the time, we were in a less than ideal position with our mortgage. We had recently ended up with a product that did not suit our financial requirements, after a very lengthy and […]
A family member, who had previously used Colin Lamb’s services, recommended him to us as a mortgage broker earlier this year. At the time, we were in a less than ideal position with our mortgage. We had recently ended up with a product that did not suit our financial requirements, after a very lengthy and stressful application process through another broker.
Colin was readily available to meet up and discuss our situation. At our first meeting, Colin was able to form a clear understanding of our position and recommend a product that would much better suit our requirements. He was sensitive to our then circumstances and was able to reassure us that the situation could be made better. Colin and his team were quick and efficient with collecting the documentation required to put the application together.
At all times, Colin and his team kept us up to date with the application process. Our application was not completely straight forward as it involved a family trust situation, however Colin and Kim were always available to answer our questions and were clearly very knowledgeable about both the process and the product. Most importantly, they instilled confidence in us that they knew what they were doing.
When it came to settlement, Colin and Kim went above and beyond the call to ensure that settlement happened within the tight timeframe that we needed it to. The result is that we have ended up with a product that suits our financial position, and this has relieved a lot of financial stress and offered us greater financial freedom.
We have not hesitated in recommending Colin Lamb as a mortgage broker, and will continue to do so.
M Astill